You can delete your Teleprompter account and everything synced to it at any time. There is no waiting period and nothing to ask us for.
From inside the app
- Open Teleprompter and tap the cloud icon in the top right.
- Tap Delete account.
- Confirm. Your account and every synced script are removed immediately.
If you have already uninstalled
Email us from the address you signed up with and we will delete the account for you. We aim to action requests within 30 days.
Email hello@postcrows.comDeleting some data without deleting your account
You do not have to delete your whole account to remove something. Delete an individual script in the app — swipe or use the delete button in your script library — and its text is erased from our servers on the next sync, usually within seconds. We keep only a marker recording that the script existed and was deleted, with no title and no content, so your other devices know to remove it too rather than restoring it.
To remove everything at once while keeping your account, delete each script and they are all cleared. To remove the account itself as well, use the steps above.
What gets deleted
- Your account and sign-in details
- Every script you have synced, on our servers
- The record of which devices you signed in from
- Your content profile for AI script generation
- Your AI generation usage counts
- Our copy of your subscription status
This is a deletion, not a deactivation. A small amount is kept afterwards, none of it containing your scripts:
- Anonymous usage events are detached from your account and remain only against a random identifier created on your device.
- Subscription and payment records are kept by RevenueCat, Stripe, Apple and Google as their own policies and tax law require.
- Our AI provider, Anthropic, may retain recent AI requests for a limited period for safety and abuse monitoring.
- Anything else we are required by law to keep.
Deleting your account does not cancel a subscription. Cancel it first in the App Store, Google Play, or through the link in your web receipt email.
Scripts saved only on your phone are not touched. They live on the device, not on our servers, so deleting your account leaves them exactly where they are. To remove those, delete them in the app or uninstall it.
See also our Privacy Policy and Support & FAQ.